Refund and Returns Policy

At LIVEINSURANCE, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your purchase, you may return it within the specified return period for a refund or exchange.

Returns:

To be eligible for a return, the following conditions must be met:

• Items must be returned within 30 days of receipt.
• Items must be unused, undamaged, and in their original packaging.
• Proof of purchase (such as an order number or receipt) is required.

To initiate a return, please contact our customer service team at info@liveinsurance.click with your order details. You will receive instructions on how to proceed with the return.

Refunds:

Once your return is received and inspected, we will notify you via email about the status of your refund. If the return is approved, a refund will be processed to your original payment method. Refunds typically take 7–10 business days to appear on your account, depending on your payment provider.

Non-Returnable Items:

Certain items, such as digital products or services, cannot be returned or refunded.

Shipping Costs:

Shipping costs are non-refundable. Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part (e.g., wrong item or damaged goods).

Exchanges:

If you would like to exchange an item for a different size or product, please contact our customer service team. Exchanges are subject to availability and may involve additional charges.

LAST REVISED:December 6, 2024